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Mondial Assistance

  • How do I contact the medical assistance service?
  • Are there any exclusions to my insurance policy?
  • Who is covered by my travel insurance policy?
  • How do I check the status of a claim?
  • How do I know what my cover limits are?
  • Why do I need to submit documentation?
  • I no longer want to travel. Can I get reimbursed for the cost of my flight ticket?
  • How can I cancel my travel insurance policy?
  • Where can I find my policy number?
  • Who can buy this insurance?
  • My baggage is delayed, what am I covered for?
  • Why was my claim denied?
  • What is included under non-refundable costs?
  • Why do I need a travel Insurance?
  • What do travel insurance policies cover?
  • Does the insurance cover medical expenses abroad?
  • Can I request to be repatriated to my country of residence in case of health issues during my trip?
  • How do I make a claim?
  • My booking is cancelled by the travel provider, can I get my trip cost reimbursed?
  • My baggage got damaged, lost or stolen during the trip : what am I covered for?
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  • Booking Process
  • Mondial Assistance
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